Turn fragmented knowledge into operational intelligence

Single source of IT knowledge

Consolidate IT assets, credentials, procedures and institutional knowledge into a structured environment that is easier to navigate and maintain.

AI-enabled documentation

Use automation and AI-driven assistance to help capture information as work is completed, reducing reliance on manual updates.

Secure knowledge management

Protect sensitive documentation with role-based access, encryption and security controls designed for IT environments.

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IT documentation that supports scalable IT service delivery

IT Glue helps teams standardize documentation, strengthen knowledge sharing and improve operational consistency, while reducing information silos and dependency on individual team members.

Structured knowledge

Unify how assets, passwords, network information, procedures and user details are recorded. Templates and frameworks help create consistency across teams, making it easier to maintain documentation quality as you grow.

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Relationship mapping

See how devices, users, configurations and services connect across your IT ecosystem. Clear relationships help teams understand dependencies, reduce troubleshooting time and maintain cleaner, more reliable data over time.

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Integrated & connected workflows

Native integrations with RMM, PSA and service delivery platforms help sync data and reduce duplicate entry. Documentation can stay aligned with operational activity, supporting more efficient collaboration across tools and teams.

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Why IT professionals choose Kaseya IT Glue

Real stories, real success. See how Kaseya partners thrive.

“IT Glue has fundamentally transformed how we operate. It’s made us better, more efficient and more consistent. We’ve improved the client experience and empowered our team to deliver faster, higher-quality service by making their lives easier. That kind of ROI is unmatched.”

Chris Swecker, Director of IT Operations
Appalachia Technologies

“IT Glue has fundamentally transformed how we operate. It’s made us better, more efficient and more consistent. We’ve improved the client experience and empowered our team to deliver faster, higher-quality service by making their lives easier. That kind of ROI is unmatched.”

Chris Swecker, Director of IT Operations
Appalachia Technologies

Ready to strengthen your IT documentation strategy?

Explore how IT Glue — and Kaseya 365 Ops — can help you centralize knowledge, support automation and improve operational clarity.

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