Build a Stronger, More Valuable MSP Business.

Discover the insights, strategies, and real-world experiences that help leading MSPs grow faster, operate smarter, and increase business value.

Join the MSP Business Forum for an afternoon dedicated to building and growing a successful MSP. Hear firsthand from industry experts, and experienced MSP leaders and learn how top-performing MSPs are driving profitability, creating long-term business value, and preparing for the future in an evolving market.

No sales pitches. Just actionable advice, meaningful peer insights, and proven strategies you can take back to your business to drive sustainable growth and long-term success.

Event Agenda

All sessions are in AEST
12:00 PM - 1:00 PM

Lunch

1:00 PM - 1:10 PM

Welcome Remarks

1:10 PM - 1:40 PM

APAC MSP Market 2026: What the Data Is Really Telling Us

Join us for fireside chat featuring an industry analyst, as we explore how the MSP market across APAC is evolving. From AI and cybersecurity to private equity, consolidation, and operational maturity, this session will unpack the trends, opportunities, and market shifts shaping the future of MSPs across the region. This is a real conversation about what the data is telling us and where the MSP market is heading next.

1:40 PM - 2:10 PM

The 10% Blueprint: What the World's Best MSPs Do Differently

What separates the top 10% of MSPs from everyone else? In this session we dive into real data and insights from the highest performing MSPs across APAC and globally. From sales and operational efficiency to business strategy, we break down exactly what good looks like at the top and share 10 actionable steps to take back into your business immediately. Whether you are already in the top 10% or you are hungry to get there, this session will show you what it takes.

2:10 PM - 2:40 PM

Industry Speaker

2:40 PM - 3:25 PM

Afternoon Break

3:25 PM - 3:55 PM

Sponsor Panel: MSP M&A Masterclass

Join Evergreen and Techone for a candid discussion that explores the complete MSP acquisition journey, from initial conversations and business valuation through to due diligence, deal completion, and post-acquisition integration. Drawing on real-world experience from completed transactions, our panelists will share what buyers are really looking for, how deals are structured, the common mistakes that can derail a transaction, and the lessons learned from successfully acquiring and integrating MSPs. Whether you're considering growth through acquisition, planning for a future exit, or simply looking to better understand the M&A landscape, you'll leave with practical insights into how successful MSP deals are executed in today's market.

3:55 PM - 4:25 PM

Industry Speaker

4:25 PM - 4:55 PM

First Deal, Big Lessons

A candid fireside conversation with MSP owners who have been through their first acquisition. What they got right, what they got wrong, and what they wish someone had told them before they signed. Deliberately not the seasoned veterans - this is the real first-timer experience.

4:55 PM - 5:00 PM

Closing Remarks

Ticket breakdown

Conference pass
Conference access
Evening receptions
Meals (breakfast & lunch)
Training
Hotel room
Conference pass
$599 AUD
Conference access
Evening receptions
Meals (breakfast & lunch)
Training
Hotel room
Conference pass + training
$699 AUD

Build a valuable MSP business